Privacy Policy

Last updated: November 3, 2025

At Accord Conveyancing, your privacy matters to us. We are committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

The information we collect helps us deliver professional conveyancing services, communicate effectively, and improve your experience with us – while keeping your personal details safe and confidential.

1. Information We Collect

We may collect personal information directly from you when you:

  • Contact us via our website, email, or phone
  • Engage our conveyancing services
  • Subscribe to our newsletter or updates
  • Provide feedback or participate in marketing initiatives

The types of information we may collect include:

  • Your name, email address, phone number, and postal address
  • Property details and relevant documentation
  • Business or financial information required to perform our services
  • Website usage information via cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Communicate with you about your property transaction
  • Provide and manage our conveyancing services
  • Send updates, resources, and relevant marketing (only if you’ve opted in)
  • Improve our website experience and service delivery
  • Comply with legal, regulatory, and professional obligations

We will never sell or rent your personal information to third parties.

3. Disclosure of Information

In certain circumstances, we may share your information with trusted third parties, such as:

  • Legal and property professionals assisting with your matter
  • IT service providers and email distribution platforms
  • Government agencies or regulators (where legally required)

We ensure these parties handle your information securely and only for authorised purposes.

4. Cookies and Website Analytics

Our website uses cookies and analytics tools to understand how visitors use our site and to enhance your browsing experience. Cookies do not give us access to your computer or personal data.

You can choose to disable cookies through your browser settings, but some website features may not function as intended.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we use secure systems and industry-standard practices, no method of transmission over the internet is 100% secure.

6. Access, Updates, and Opt-Out

You can request access to, or correction of, your personal information at any time by contacting us.

If you no longer wish to receive marketing communications, you can unsubscribe at any time using the link in our emails or by contacting us directly.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page with a revised “Last updated” date.

8. Contact Us

If you have questions or concerns about how we handle your personal information, please contact us at office@accordconveyancing.com.au.